The role of trust in business collaboration: An Economist Intelligence Unit briefing paper sponsored by Cisco Systems

The Economist Intelligence Unit 2008

The paper reported that there is a widespread imperative to adopt collaborative business models and noted that trust is a critical building block in collaboration. However, those seemingly simple conclusions can quickly become complicated in today’s business world, where the forces of  globalisation and the knowledge economy are converging with technology and demographics to change the face of business interactions.

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